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We’re Patter

We help businesses win new customers, make more money, and scale to new heights

We’re a business growth agency.

Does that mean that we’re a marketing agency?

Kind of.

We combine together all of the bits your brand actually needs to grow:

    Scroll-stopping content to win the attention of customers.

    High-converting websites and marketing to convert visitors into paying customers.

    And order management and fulfilment services to help you scale.

We work with brands of all shapes and sizes.

From just-launched startups with big growth potential.

To international PLCs looking to connect with their customers.

Over the years, our work has generated millions in additional revenue for the brands we’ve worked with.

Everyone from The Handmade Christmas Co, Absolute Vans, Dipple Tipple & Co, Sinple Treats, and Design Group Plc.

We’re proud to help make a real difference for our clients.

On this page, you’ll learn a little more about the people and values behind our results.

Our Management Team

Richard Hills, Managing Director

As Managing Director of Patter, Richard is responsible for pushing us forward on our mission to build the most effective business growth agency on the planet.

Richard offers input into the strategies we create for each of our clients, ensuring that we’re driving as much growth as possible into the businesses we work with.

 

Sean Spooner, Operations Director

Sean, our Operations Director, is responsible for ensuring that the work we produce on behalf of our clients is as impactful and effective as possible.

Obsessed with conversion-focused design and the power of copywriting, it’s Sean’s job to oversee the work that we produce for our clients, promoting our culture of continuous learning in all that we do.

 

Alex Whitlock, Technical Director

With more than a decade of experience heading up digital teams for some of the UK’s best-known brands and businesses, Alex now helps Patter and our clients stay at the forefront of what’s possible.

Passionate about accessibility and with a deep understanding of all things digital, Alex is the Technical Director other agencies wish they could have.

 

Our Values

The principles that help us make winning decisions

📈 Results Over Services

Our clients judge us on the results we generate. No one form of marketing is intrinsically better than another. We will always recommend the services that offer the highest probability of success for our clients. That’s why we do not enter into incentivised partnerships with suppliers, unless they directly benefit our clients.

🧠 Continuous Learning

Platforms change, algorithms alter and consumers continue to act irrationally. That’s why we have a culture of continuous learning, keeping our clients at the forefront of what’s possible in this ever-changing landscape. We will never stop learning.

👋 Principles Before Tactics

Human psychology is at the heart of our marketing. Long-lasting principles will always trump short-term tactics when it comes to delivering meaningful business growth.

🧪 Data-Backed Decisions

We trust our gut, but data speaks louder than opinions. The actions we take are backed by data, allowing for better decisions and more informed reporting.

🤝 Honesty

The relationships we hold with our clients typically span over many years. We’re not in this for the short-term. Honesty and transparency are the cornerstones of our business.

On a journey to become a carbon-neutral company

We make a conscious effort to reduce the environmental impact of the services we offer, by offsetting our carbon footprint and operating in a considerate and sustainable way.

Our office building is rated ‘Excellent’ by BREEAM with sustainable features including rainwater harvesting, movement sensitive lighting and geothermal heating.

On behalf of our clients, we off-set the environmental impact of the websites we host by planting trees through donations to the Woodland Trust.

All business travel is made in Electric Vehicles.

We continue to find new and innovative ways to become a more sustainable and environmentally conscious business, to protect the planet for this and future generations.